Privacy

Privacy Policy — Khelaghor Affiliate

Your personal data belongs to you. This policy explains exactly what information khelaghor affiliate collects, why we collect it, how we use it, and what rights you have over it. We've written it in plain language — no legal jargon designed to confuse.

Last Updated: January 2025 Language: English Applies To: Bangladesh
Our Commitments

How Khelaghor Affiliate Handles Your Privacy

Six core commitments that define how khelaghor affiliate approaches your personal data — before you read the full policy below.

Your Data Is Encrypted

All data transmitted between your device and khelaghor affiliate is protected with SSL/TLS encryption. Your personal information and financial details are never sent in plain text over the network.

We Don't Sell Your Data

Khelaghor affiliate does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used to operate the platform and improve your experience — nothing else.

Minimal Data Collection

We only collect the information we actually need to operate the platform, verify your identity, and process your transactions. We don't collect data for the sake of it.

You Control Your Data

You have the right to access, correct, and request deletion of your personal data. Khelaghor affiliate provides clear processes for exercising these rights — contact support to get started.

Clear Retention Limits

We don't hold onto your data indefinitely. Khelaghor affiliate has defined retention periods for each category of data, and we delete or anonymise data when it's no longer needed.

Breach Notification

In the unlikely event of a data breach that affects your personal information, khelaghor affiliate will notify affected users promptly and take immediate steps to contain and address the breach.

About This Policy: This Privacy Policy applies to all users of the khelaghor affiliate platform, including the website and any associated mobile applications. By using the platform, you agree to the collection and use of your information as described here.

1 What Information We Collect

Khelaghor affiliate collects personal information in several ways — directly from you when you register or use the platform, automatically as you interact with the site, and in some cases from third parties involved in payment processing or identity verification.

Information you provide directly:

  • Full name, date of birth, and gender (collected during registration)
  • Email address and phone number
  • Residential address and country of residence
  • Government-issued ID details (collected during identity verification)
  • Payment method information, including mobile banking account details used for deposits and withdrawals
  • Communications you send to our support team, including chat logs and email correspondence

Information collected automatically:

  • IP address and approximate geographic location
  • Device type, operating system, and browser type
  • Pages visited, time spent on each page, and navigation paths through the platform
  • Game activity, including games played, bet amounts, and session duration
  • Login timestamps and session data
  • Referral source — how you arrived at the khelaghor affiliate platform

Information from third parties:

  • Identity verification results from third-party KYC providers
  • Payment confirmation data from mobile banking and payment gateway providers
  • Fraud screening results from third-party risk management services

Note: Khelaghor affiliate does not store full payment card numbers or mobile banking PINs. Payment processing is handled by certified third-party providers, and only transaction reference data is retained on our systems.

2 How We Use Your Information

Every piece of data khelaghor affiliate collects has a specific purpose. We do not use your information for anything beyond what is described here without first obtaining your consent.

Purpose Data Used Legal Basis
Account registration and management Name, email, phone, date of birth Contract performance
Identity verification (KYC) ID documents, address, date of birth Legal obligation
Processing deposits and withdrawals Payment method details, transaction history Contract performance
Fraud prevention and security IP address, device data, transaction patterns Legitimate interest
Customer support Account data, communication history Contract performance
Responsible gaming monitoring Game activity, session data, deposit history Legal obligation / Legitimate interest
Platform improvement and analytics Usage data, navigation data (anonymised) Legitimate interest
Marketing communications (opt-in only) Email, phone, preferences Consent

If you have opted in to receive marketing communications from khelaghor affiliate, you can withdraw that consent at any time by updating your communication preferences in your account settings or by contacting our support team. Withdrawing consent for marketing will not affect your ability to use the platform.

3 Sharing Your Information

Khelaghor affiliate does not sell your personal data. We share your information only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

  • Payment processors: We share transaction data with mobile banking providers and payment gateways to process your deposits and withdrawals. These providers are contractually bound to handle your data securely and only for payment processing purposes.
  • Identity verification providers: We share identity documents and personal details with certified KYC providers to verify your age and identity as required by our operating obligations.
  • Fraud prevention services: We may share device and transaction data with third-party fraud screening services to protect the platform and its users from fraudulent activity.
  • Game providers: Some games on khelaghor affiliate are provided by third-party game studios. These providers may receive anonymised session data necessary to operate the game. They do not receive your personal identity information.
  • Legal and regulatory authorities: We may disclose your information to law enforcement or regulatory bodies where required by applicable law, court order, or where we believe disclosure is necessary to protect the rights and safety of our users or the public.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.

All third parties with whom khelaghor affiliate shares personal data are required to maintain appropriate security standards and to use the data only for the purposes for which it was shared.

4 Cookies and Tracking

Khelaghor affiliate uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how users interact with the site. Here's what we use and why.

  • Essential cookies: These are required for the platform to function. They manage your login session, remember your language preference, and keep your account secure. You cannot opt out of essential cookies while using the platform.
  • Analytics cookies: We use anonymised analytics data to understand which pages are most visited, where users encounter difficulties, and how we can improve the platform. This data does not identify you personally.
  • Preference cookies: These remember your settings — such as display preferences and notification choices — so you don't have to reconfigure them every time you visit.
  • Marketing cookies (opt-in): If you have consented to marketing communications, we may use cookies to track which promotions you have seen and to avoid showing you the same offer repeatedly.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the khelaghor affiliate platform. For full details on how to manage cookies in your browser, refer to your browser's help documentation.

Cookie Consent: When you first visit khelaghor affiliate, you will be presented with a cookie consent notice. You can accept all cookies, accept essential cookies only, or customise your preferences. You can change your choices at any time from the cookie settings link in the footer.

5 Data Retention

Khelaghor affiliate retains your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

Data Category Retention Period Reason
Account registration data Duration of account + 5 years after closure Legal and regulatory obligation
Identity verification documents 5 years after account closure Anti-money laundering compliance
Transaction records 7 years Financial record-keeping requirements
Customer support communications 3 years after last interaction Dispute resolution and quality assurance
Game activity logs 2 years Responsible gaming monitoring
Marketing preferences Until consent is withdrawn Consent-based processing

When data reaches the end of its retention period, khelaghor affiliate will securely delete or anonymise it. Anonymised data — which cannot be linked back to you — may be retained for longer periods for statistical and analytical purposes.

6 How We Protect Your Data

Khelaghor affiliate takes data security seriously. We implement a range of technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

  • All data in transit is encrypted using SSL/TLS protocols.
  • Sensitive data at rest is encrypted using industry-standard encryption algorithms.
  • Access to personal data within khelaghor affiliate is restricted to staff who need it to perform their job functions, and is governed by strict access controls.
  • Our systems are regularly tested for vulnerabilities, and security patches are applied promptly.
  • We maintain an incident response plan to address data breaches quickly and effectively.
  • Third-party service providers who handle personal data on our behalf are assessed for security compliance before engagement and are contractually required to maintain appropriate security standards.

While khelaghor affiliate takes every reasonable precaution to protect your data, no system is completely immune to risk. We encourage you to use a strong, unique password for your account and to contact us immediately if you suspect any unauthorised access.

7 Your Rights

As a user of khelaghor affiliate, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your account details and a description of your request.

Right to Access

Request a copy of the personal data khelaghor affiliate holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where we no longer have a legal basis to retain it.

Right to Restriction

Ask us to restrict processing of your data in certain circumstances while a dispute is resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format for transfer to another service.

Right to Object

Object to processing of your data for marketing purposes or where we rely on legitimate interest.

Khelaghor affiliate will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request. Where we are unable to fulfil a request — for example, because we are legally required to retain certain data — we will explain the reason clearly.

8 Minors and Age Verification

Khelaghor affiliate is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory part of the registration process, and we conduct additional checks where there is any reason to suspect a user may be underage.

If khelaghor affiliate discovers that personal data has been collected from a minor, we will immediately close the associated account, void any transactions, and delete the personal data in question. If you believe a minor has registered on the platform, please contact our support team immediately.

Parents and Guardians: If you are concerned about a minor accessing online gaming platforms, we recommend using parental control software to restrict access. Khelaghor affiliate supports responsible gaming and takes underage access extremely seriously.

9 Changes to This Policy

Khelaghor affiliate may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, khelaghor affiliate will notify registered users via email or an in-platform notification before the changes take effect. Your continued use of the platform after the effective date of any update constitutes your acceptance of the revised policy.

We recommend reviewing this Privacy Policy periodically. The current version is always available at khelaghor-affiliate.net/privacy-policy.

10 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how khelaghor affiliate handles your personal information, please get in touch with our support team.

  • Email: [email protected]
  • Support: Available 24/7 via live chat on the platform
  • FAQ: Visit our FAQ page for answers to common questions

We take all privacy enquiries seriously and aim to respond within 5 business days. For complex data rights requests, we may require up to 30 days to fully process your request, and we will keep you informed of progress throughout.

Before You Contact Us: Many common questions about your data and account are answered in our FAQ. It's worth checking there first — you may find the answer you need straight away without waiting for a response.

Related Pages
Your Data Is Safe

Khelaghor affiliate uses SSL encryption, strict access controls, and certified third-party processors to keep your personal information secure at all times.

Privacy Questions?

Our support team is available 24/7. If you have any questions about how we handle your data, we're happy to help.

Visit FAQ
Get Started

Ready to Play at Khelaghor Affiliate?

Now that you know how we protect your privacy, create your account and explore everything khelaghor affiliate has to offer — slots, table games, live dealer titles, and more.

18+ only. Please play responsibly. Visit Responsible Gaming for support tools.